About the role
Discovery, one of South Africa's largest financial services groups, is running a Long Term Insurance Learnership specifically aimed at people living with disabilities. The programme leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification and gives participants a genuine entry point into the financial services sector, an industry that can otherwise feel difficult to break into without prior experience or connections.
Discovery's core purpose centres on making people healthier and protecting their lives, spanning health insurance, life insurance, investment, and related financial products. This particular learnership sits within Discovery's call centre and client servicing environment, giving learners direct exposure to how a major financial services business actually operates day to day, not just theoretical classroom content.
Learners on this programme are placed within call centre operations covering medical aid client servicing, claims processing, new business administration, and general health benefits support. Responsibilities include assisting clients with enquiries and claims, capturing and updating client information accurately, and delivering consistent customer service within a genuinely fast paced, dynamic contact centre environment. Throughout the learnership, participants combine structured classroom based learning with real practical workplace experience, which is what allows the programme to lead to a properly accredited qualification rather than just an internal certificate.
To qualify, applicants need a Grade 12 certificate, this is a firm requirement. Mathematics at Level 4 (50 percent) or Mathematical Literacy at Level 5 (60 percent) is required, along with English at Level 4 (50 percent) and a second language also at Level 4 (50 percent). Applicants must be between 18 and 25 years old, currently not studying or employed elsewhere, and must not have completed a previous learnership. Basic MS Excel and MS Outlook skills are expected, along with good communication skills in English specifically, since the role involves ongoing client interaction. This particular intake is specifically for people living with disabilities, and Discovery explicitly states it is an equal opportunity employer that encourages applications from this group.
Learners receive a monthly stipend between R5,000 and R8,000 for the duration of the programme, giving genuine income while they train, alongside the qualification itself and hands on client servicing experience that carries real weight when applying for permanent roles afterward, whether at Discovery or elsewhere in financial services.
This learnership is a strong option for young people living with disabilities who meet the academic requirements and are looking for a structured, paid route into financial services, customer service, or client facing corporate work more broadly. The nationally recognised NQF Level 4 qualification gained through the programme also has value beyond Discovery itself, since Long Term Insurance qualifications are recognised across the broader insurance and financial services sector in South Africa.
Applications are submitted through Discovery's official careers platform. Candidates should search specifically for the Long Term Insurance Learnership listing under People Living with Disabilities, confirm the current closing date on the live listing, and ensure they meet each of the specific academic thresholds listed above before applying, since these are checked closely during the shortlisting process.
Requirements
- Grade 12 certificate
- Mathematics Level 4 (50%) or Mathematical Literacy Level 5 (60%)
- English Level 4 (50%) and a second language Level 4 (50%)
- Aged 18 to 25
- Not studying or employed
- Basic MS Excel and MS Outlook skills
- Must not have completed a previous learnership
How to apply
Applications are handled by Discovery on their own site. Careers360 does not collect your documents and never charges a fee to apply.
