About the role
Bidvest Facilities Management is offering an IT Graduate Internship based in Centurion, Gauteng, aimed at recent graduates who want practical, real world experience in an IT support environment rather than another academic placement. Bidvest FM is a well established facilities management company with a national footprint and more than two decades of operating history, providing technical, engineering, and support services to major client sites across South Africa.
This internship places graduates directly into the company's IT function, providing first level technical support to staff and helping keep day to day IT infrastructure running smoothly. It is a genuinely hands on role rather than a shadowing position, meaning interns are expected to actively resolve issues, not just observe.
Core responsibilities include providing first level technical support through phone, email, and chat channels, diagnosing and resolving both hardware and software issues, and assisting with broader IT infrastructure tasks such as servers, networks, and workstation setups. Interns also contribute to ongoing IT projects, document processes and knowledge base articles for future reference, support the testing and rollout of new systems and software, and take part in ongoing training to stay current with changing technology.
To qualify, candidates need a completed degree or diploma in Information Technology, Computer Science, or a closely related field. Strong troubleshooting skills across both hardware and software are essential, along with a solid working understanding of networking, operating systems, and general IT support principles. Because the role is client and staff facing, excellent communication skills matter as much as technical knowledge, and Bidvest FM specifically looks for candidates who are proactive, willing to learn, and comfortable working within a team rather than purely independently. A basic grounding in programming or software development is considered an advantage rather than a requirement, so candidates without coding experience should not be discouraged from applying.
Certain extras give applicants a stronger edge without being mandatory: experience with IT service management or ticketing systems, any exposure to cloud computing platforms, and industry certifications such as CompTIA A+, Network+, or Microsoft Azure Fundamentals. Candidates who already hold any of these should highlight them clearly in their application, though their absence does not disqualify an otherwise strong candidate.
This internship is a strong fit for recent IT or Computer Science graduates who want their first taste of enterprise level support work, particularly anyone interested eventually in infrastructure, networking, or IT service management roles rather than pure software development. The facilities management sector also gives graduates useful exposure to how IT supports a large, multi site operational business, which differs meaningfully from working inside a smaller company or a purely software focused employer.
Given how quickly graduate internship listings tend to close, candidates should check the current status of this listing directly on Bidvest FM's official careers page before applying, since specific posting dates and closing dates shift as the company opens new intakes throughout the year. Apply only through the official Bidvest Facilities Management careers page, and never through any channel requesting payment for consideration.
Requirements
- Completed degree or diploma in Information Technology, Computer Science or related field
- Strong troubleshooting skills, hardware and software
- Understanding of networking, operating systems and IT support
- Excellent communication skills
- Proactive and able to work in a team
- Basic programming knowledge advantageous
How to apply
Applications are handled by Bidvest Facilities Management on their own site. Careers360 does not collect your documents and never charges a fee to apply.
